NOVARTIS HEALTH INSURANCE ASSOCIATION Wahaha Web

NOVARTIS HEALTH INSURANCE ASSOCIATION Wahaha Web

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To have a Health Insurance Eligibility Certificate, etc. issued or reissued

Health Insurance Eligibility Certificate, etc. is important to also become identification. Should, in the case of lost or damaged, please take a promptly procedure below. In addition, when the lost or stolen, please report to the nearest police station.
If the old health insurance card is found, please return it to Novartis health insurance society.

To have a Health Insurance Eligibility Certificate issued or reissued

Required documents: Application Form for Issue/Reissue of Health Insurance Eligibility Certificate
Applies to:

Insured persons and dependents who wish to have a Health Insurance Eligibility Certificate issued (reissued) for the following reasons:

  • Lost Individual Number Card
  • In the process of renewing Individual Number Card
  • Individual Number Card electronic certificate has expired
  • Individual Number Card issued but not registered for use as a health insurance card
  • No Individual Number Card issued
  • Individual Number Card returned
  • Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card
  • Lost or damaged Health Insurance Eligibility Certificate
Address inquiries to: Health Insurance Society(Association)

To have the Notice of Eligibility Information reissued

Required documents: Application Form for Reissue of Notice of Eligibility Information
Applies to: Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to: Health Insurance Society(Association)
Notes: The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)

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